Get ready to stake your case – after shutting down its account verification application process back in 2017; Twitter says that it’s now looking to re-open applications for account verification which could give you a chance to get your own blue checkmark, making you infinitely more important than others on the platform. But hang on – as…
TikTok is adding new warnings to video clips that feature contrasting light and dark patterns, which have the potential to trigger seizures in people who have epilepsy. As explained by TikTok: “Over the past few months, our team met with epilepsy advocates who shared feedback on how we can improve our platform. Based on these conversations, we launched a…
Instagram is testing a new FAQ option for business accounts which would give brands the capacity to provide quick, tappable Q and A options within their Direct feed when customers look to submit a message query. As you can see in these screenshots posted by user @thenezvm (and shared by Matt Navarra), the new option would enable brands to highlight…
Facebook has announced a new deal to acquire customer service automation platform Kustomer, which will provide more tools to help businesses manage their customer queries, especially via direct message. Kustomer specializes in AI detection of customer queries, then either responding automatically, based on context, or re-routing messages to human service agents. As per Kustomer: “Our chatbots enable end-to-end resolution…
It remains somewhat controversial, but Facebook has announced that it will expand its dedicated News tab into the UK in January, the first region to get Facebook’s ‘trusted’ feed of news content outside the US. As you can see in this image of the US version, the News tab highlights key news updates from a listing of…
Instagram has added a new setting that will enable users to choose whether they can be targeted with more personalized ads in the app via the usage of supplementary data sourced from third-party platforms and providers. As you can see here, the new “Data From Partners” settings will enable users to opt-out of the use…
Twitter is testing out a new, audio-only virtual meeting room option which will be built on top of its new Fleets, a Stories-like tool, providing yet another way to interact within the app. As you can see in these screenshots, the new audio ‘space’ option will enable users to create an audio-only room that their…
Instagram is giving all users access to its new ‘Guides’ content display option, which adds a new way to share themed content on your Instagram profile. As you can see in the above sequence, users will now be able to add a new tab to their profiles, in addition to ‘Posts’, ‘Mentions’, and ‘IGTV’, which…
Facebook and its New Product Experimentation team have announced a full US launch of its latest app, called E.gg, which enables users to create web-based collages of their favorite things. Those collages – or ‘canvases’ as NPE calls them – are then available via a unique URL, so you can share your canvas with anybody, even…
Snapchat has announced a new set of ad options for app marketers, which look to expand on the opportunities for app developers to connect with Snap’s audience by cross-linking their app functions with the platform. The main connection here comes via Snap’s Creative Kit, which enables developers to integrate Snapchat functionality into their apps, and Login Kit, which…